Terms of service

Terms of Service

Last Updated: October 15, 2026

Welcome to Boneli.

These Terms of Service govern your access to and use of https://boneli.site, including the purchase of products and use of services made available through our online store.

By accessing our website or placing an order, you agree to these Terms of Service, subject to any mandatory rights provided by applicable law.

Please read these terms carefully before using our website.

1. Overview

This website is operated by Boneli.

Throughout the website, the terms "we," "us," and "our" refer to Boneli.

Boneli provides this website, including its information, products, features, and services, subject to these Terms of Service and other policies referenced on the website.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer products online.

2. Eligibility and Acceptable Use

By using our website, you confirm that you are legally permitted to enter into transactions under the laws applicable to you or are acting with the permission of a parent or legal guardian where required.

You agree not to use our website or products for unlawful, fraudulent, or unauthorized purposes.

You must not attempt to disrupt the website, introduce malicious code, interfere with security features, or gain unauthorized access to our systems.

3. Product Information

Boneli specializes in thoughtfully designed home products, including our Anti-Gravity Humidifier.

We make reasonable efforts to present product descriptions, photographs, features, and specifications accurately.

However, colors and visual appearance may vary slightly depending on device settings, lighting, and display characteristics.

The visual water-drop effect is a product design feature. Product performance may depend on correct setup, water level, operating conditions, and proper use.

Customers should review the product description and any supplied operating instructions before use.

4. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to limit quantities, discontinue products, or update product offerings when reasonably necessary.

If a purchased product becomes unavailable, we will contact the customer and provide an appropriate refund or other agreed resolution.

5. Pricing and Payment

Product prices are displayed on our website and may change from time to time.

The price confirmed at checkout is the price applicable to the order, subject to correction of a genuine pricing error in accordance with applicable law.

Payment must be completed using an accepted payment method during checkout.

Payments are processed through the payment services made available by our e-commerce platform and payment providers.

We do not guarantee that every payment method will be available in every country.

6. Order Acceptance

After an order is submitted, customers will ordinarily receive an electronic order confirmation.

An order confirmation acknowledges receipt of the order but does not necessarily guarantee that the order can be fulfilled.

We may contact customers to resolve payment issues, suspected fraud, inaccurate delivery information, or stock availability concerns.

If an order cannot be fulfilled and payment has been collected, we will provide a refund in accordance with applicable law.

7. Shipping and Delivery

Boneli offers free standard shipping worldwide.

Our estimated delivery timeframe is 7–10 days.

Delivery estimates are not guaranteed arrival dates. Actual delivery may vary because of customs processing, carrier disruptions, local holidays, severe weather, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping details.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Boneli offers eligible customers free returns within 30 days of delivery.

Return eligibility, procedures, and refund processing are explained in our Return & Refund Policy.

Nothing in these Terms of Service removes or restricts consumer rights that cannot legally be excluded.

9. Customer Responsibilities

Customers agree to provide accurate, current, and complete information when placing an order.

Customers are responsible for maintaining the confidentiality of any account credentials and notifying us of suspected unauthorized account activity.

Products must be used in accordance with the manufacturer's instructions and applicable safety precautions.

10. Intellectual Property

Unless otherwise indicated, the Boneli name, website content, original text, graphics, design elements, and other materials are owned by Boneli or used with appropriate authorization.

Such materials are protected by applicable intellectual property laws.

You may access and use website content for personal, noncommercial shopping purposes.

Unauthorized reproduction, redistribution, or commercial exploitation of protected content is prohibited unless permitted by law or authorized in writing.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties, including payment processors, shipping providers, and technology platforms.

We are not responsible for the independent content or practices of third-party websites.

Customers should review applicable third-party terms and privacy policies when using those services.

12. Accuracy of Website Information

We make reasonable efforts to keep website information accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions.

We may correct errors and update information when appropriate, subject to applicable laws and existing contractual obligations.

13. Prohibited Activities

Users must not:

  • Use the website for illegal or fraudulent purposes.

  • Submit false or misleading order information.

  • Attempt to interfere with website security.

  • Upload harmful software or malicious code.

  • Violate intellectual property rights.

  • Harass, threaten, or abuse other users or our staff.

  • Use automated systems to disrupt website operations.

We may restrict access where reasonably necessary to protect the website, our customers, or our business.

14. Warranties and Product Performance

We aim to provide accurate product information and products that conform to their descriptions.

Except where prohibited by law, we do not guarantee uninterrupted website availability or that the website will be entirely free from technical errors.

Product-specific warranties, where offered, will be identified in the applicable product documentation or listing.

Nothing in these terms excludes mandatory statutory warranties or consumer guarantees.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Boneli will not be liable for indirect or consequential losses arising from website interruptions or circumstances outside our reasonable control.

This limitation does not apply where liability cannot lawfully be excluded, including liability for fraud, intentional misconduct, or other non-excludable legal obligations.

16. Privacy and Personal Information

Personal information collected through our website is handled according to our Privacy Policy and applicable data protection laws.

Information may be processed by service providers where necessary to fulfill orders, process payments, provide support, or operate the website.

Please review our Privacy Policy for further details.

17. Changes to These Terms

We may update these Terms of Service to reflect operational changes, legal requirements, or improvements to our services.

The updated version will be published on our website with a revised effective date.

Changes will not retroactively remove rights already established under applicable law.

18. Governing Law

These Terms of Service are governed by the applicable laws of the State of Colorado, United States, without prejudice to mandatory consumer protection rights that may apply in a customer's place of residence.

Any dispute resolution arrangements remain subject to applicable jurisdiction and consumer protection laws.

19. Contact Information

Questions about these Terms of Service may be directed to:

Boneli

Website: https://boneli.site

Email: support@boneli.site

Phone: +1 (716) 693-4926

Address: 7003 Secrest Ct, Arvada, CO 80007, United States